If you have chosen to pay via bank transfer and forgot to add your order number in the purpose of payment line, it will be not marked automatically as paid. It might take a little bit longer - usually up to 2-4 business days - to process your order.
If your order status hasn't changed for a while, please contact our customer care and provide this information:
- Order number.
- Order date.
- Name of the customer who placed the order..